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	Office Location Corporation Yard Building 3rd floor Extension Help Desk 2015 Fax 01-744477 Office Hours Monday - Friday 7:30 AM - 4:00 PM Contacts Souheil Itani 2030 Fadel El Khalil 2076

Coordination Center

The Coordination Center is responsible for receiving, planning, scheduling and distributing all Physical Plant Department work related requests.

Work can be requested through the Help Desk at extension 2015, via
e-mail: pphd@aub.edu.lb or a Service Request.

The main function of the Coordination Center is:

Receive all service calls or service requests.
Plan and schedule the works
Secure budget and customer approval
Ensure timely completion
Project management
Preventive and predictive maintenance program
Work status and communication with requestors

Example of repairs:

Leak from heating or cooling equipment.
Problems with refrigerator / freezer.
Problems with mechanical equipment in all buildings except faculty apartments (dryer/washing machine/dishwasher).
Power outage inside a building.
Changing of light bulbs.
Broken window or glass.
Exterior doors that will not close.
Locks that will not lock, unlock or sticking.
Telephone outage.

Emergency Repairs

Building that has no heat or air conditioning.
Electrical spark or burning odor.
Exposed live wires.
Sink is flooded.
Water pipes leaking.

Other services (Charged to requester)

Alterations and renovations works.
Relocation or installation of new equipment.
Lock to be changed. (Must submit signed Service Request).
Relocation or installation of new telephone
Addition of new services (dial 90, call pick up etc…)
Move or transfer of furniture / equipment / files.
Special events, outdoor / indoor functions, etc.

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