AUB Institutional Self Study - Student Survey

   

The Student Survey is made up of 9 sections.

Section  
I.      Mission of the University  
II.     Integrity  
III.   Governance & Leadership  
IV.   Administrative Services  
V.     Student Admissions, Support Services, and Facilities  
VI.    College Climate/Environment  
VII.  General Education  
VIII. Assessment  
IX.    Background Information  
 

I. Mission of the University
     
   
AUB's Mission Statement

The American University of Beirut (AUB) is an institution of higher learning in Lebanon founded primarily to serve the peoples of the region. Its mission is to promote excellence in education, to participate in the advancement of knowledge through research, and to provide quality service to society. Basing its educational philosophy, standards, and practices on the American model of higher education, the University believes deeply in and encourages freedom of thought and expression and seeks to foster tolerance and respect for diversity and dialogue. It aims to graduate individuals committed to scholarship, critical thinking, life-long learning, civic responsibility, personal integrity, and leadership.

Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
1I am aware of AUB mission statement. 
2The mission statement is clear and transparent in language and content. 
3The mission statement reflects the ideals and values upon which the University was founded. 
4The mission statement is realistic and achievable. 
5The mission statement is shared with and  properly communicated to AUB community. 
6The mission statement reflects AUB's role in the region. 
7AUB has been successful in achieving it. 
8I participated in the development of the mission statement. 
 
 

II. Integrity

 
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
9AUB policies and procedures are properly adhered to. 
10AUB policies and procedures are clear and properly disseminated. 
11AUB shows impartial practices in admissions. 
12AUB shows impartial practices in recruitment. 
13AUB shows impartial practices in promotion. 
14AUB provides an environment conducive to teaching, learning, and research. 
15AUB adequately promotes honesty and transparency in its conduct and communications. 
16Student concerns (regarding fair academic assessment, student conduct, and alleged disciplinary violations) are addressed promptly, appropriately, and fairly. 
17AUB effectively assures the academic and intellectual freedom of all its  constituencies. 
18AUB adequately protects its members from harassment, inappropriate pressures and discrimination. 
19I am aware of a system that allows me to report grievances. 
20Grievances are dealt with efficiently. 
 

III. Governance & Leadership

 
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
21Students have appropriate opportunities for input into discussions that affect them 
22I am aware that student representatives are elected 
23I know what the Student Representative Committee (SRC) is and does 
24I know what the University Student Faculty Committee ( USFC) is and does 
25I am consulted through USFC and SRC on matters that affect students and before an administration decision is taken. 
26I feel that the USFC and SRC carry my voice effectively to the University administration. 
27I believe that we should find better alternatives for student representation 
28I believe that students' views have an effect on the administration's decision making 
29The channels of communication between student bodies and the administration are accessible and free 
30I participate in the SRC elections held each year. 
 

IV. Administrative Services
 
   
Intranet (Web within AUB)
31The main purpose for visiting AUB web site 
     
Very Poor / Poor / Fair / Good / Very Good / Don't Know
32The content on AUB site /Home page is 
33The presentation and ease of searching for Information on the AUB site is 
     
Yes, very beneficial / Yes, beneficial / Yes, not beneficial / No, I do not read / course material on the web
34Do you access course material on the web, and do you find it beneficial?
     
How would YOU prioritize University spending on the following from high=1 to low=7 priority - 1 / 2 / 3 / 4 / 5 / 6 / 7
35Library 
36Information Technology (Labs, Intranet, technology-equipped classrooms) 
37Career and personal counseling 
38Dormitories/cafeteria 
39Developing faculty teaching & advising skills 
40Financial aid 
41Other, specify  
 

V. Student Admissions, Support Services, and Facilities

    
Indicate Level of Satisfaction - Don't use / Very Dissatisfied / Dissatisfied / Neutral / Satisfied / Very Satisfied
     
Admission
42Availability and clarity of information (School visits, Catalogue, website and brochures) 
43Availability of desirable programs (majors and minors) 
44Clarity of admission criteria 
45General application process 
46Timeliness of admission decisions 
47Admissions staff responsiveness 
     
Financial Aid
48Availability of information (sources of aid, bank loans, student employment...) 
49Application process (including interviews) 
50Award process 
51Staff responsiveness 
     
New Student Orientation
52Length of orientation session 
53Quality of orientation programs 
54Helpfulness of orientation staff 
55Overall effectiveness of orientation 
     
Registration
56Process 
57Availability of places in courses 
58Registrar's staff responsiveness 
     
Academic Advising
59Access to advisor  
60Sufficient time with advisor  
61Advisor's knowledge of policies and procedures  
62Responsiveness of advisor  
63Academic Advising effectiveness  
     
Grievances
64Availability of procedures to submit complaints/grievances. 
65Transparency and fairness of the process 
     
Personal Counseling
66Availability 
67Quality 
68Staff responsiveness 
     
Career Counseling
69Availability 
70Quality 
71Staff responsiveness 
     
Campus Food
72Quality and variety of food 
73Food premises (design, comfort and cleanliness) 
74Cost 
75Staff responsiveness 
     
Health Services
76Access to services 
77Quality of services 
78Staff responsiveness 
     
Student Housing
79Availability 
80Quality 
81Staff responsiveness 
     
Libraries
82Access (hours of operation) 
83Collections 
84Training to use the libraries 
85Staff responsiveness 
     
Campus Recreational Facilities and Extra Curricular Activites
86Athletic facilities (Green Field, Courts, gym room, Beach...) 
87Athletic events 
88Arts facilities (Art and music studios, stages and theatres, exhibition spaces) 
89Arts Performances (Plays, concerts, exhibitions) 
90Clubs 
91Social spaces (!) 
92Availability/access to the above 
     
Information Technology
93Access to internet 
94Access to computer centers, labs and help desks 
95Available hardware and software 
96Technology education and training 
97Course usage of technology 
98Technology enhancement of classrooms 
     
Educational
99Classroom facilities (size and equipment/furniture) 
100Laboratory facilities 
101Study spaces 
     
Others
102Book store 
103Campus security 
104Campus grounds