AUB Institutional Self Study - Administrative Heads Survey
     

The Administrative Heads Survey is made up of 5 sections.

Section  
I.   Mission of the University  
II.  Planning, Resources, and Institutional Renewal  
III. Integrity  
IV. Assessment  
V.  Background Information  
 

I. Mission of the University

    
AUB's Mission Statement

The American University of Beirut (AUB) is an institution of higher learning in Lebanon founded primarily to serve the peoples of the region. Its mission is to promote excellence in education, to participate in the advancement of knowledge through research, and to provide quality service to society. Basing its educational philosophy, standards, and practices on the American model of higher education, the University believes deeply in and encourages freedom of thought and expression and seeks to foster tolerance and respect for diversity and dialogue. It aims to graduate individuals committed to scholarship, critical thinking, life-long learning, civic responsibility, personal integrity, and leadership.

Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
1 I am aware of AUB mission statement.  
2 The mission statement is clear and transparent in language and content.  
3 The mission statement reflects the ideals and values upon which the University was founded.  
4 The mission statement is realistic and achievable.  
5 The mission statement is shared with and  properly communicated to AUB community.  
6 The mission statement reflects AUB's role in the region.  
7 AUB has been successful in achieving it.  
8 I participated in the development of the mission statement.  
 

II. Planning, Resources, and Institutional Renewal

  
    
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
9 I am aware of campus-wide goals and objectives.  
10 I am aware of goals and objectives in my faculty or division (A&S, Human Resources etc.).  
11 I am aware of specific goals and objectives for my department or unit (Geology, OIRA etc.).  
12 Campus-wide goals and objectives are clear and well defined.  
13 Goals and objectives in my faculty or division (A&S, Human Resources etc.) are clear and well defined.  
14 Specific goals and objectives for my department or unit (Geology, OIRA etc.) are clear and well defined.  
15 I am aware of the content of campus-wide strategic plan.  
16 I am aware of the content of strategic plan in my faculty or division (A&S, Human Resources, etc.).  
17 I am aware of the content of specific goals and objectives for my department or unit (Geology, OIRA etc.).  
18 I provided input (advice, data) into campus-wide strategic plan.  
19 I provided input (advice, data) into strategic plan in my faculty or division (A&S, Human Resources, etc.).  
20 I provided input (advice, data) into strategic plan for my department or unit (Geology, OIRA etc.).  
21 The process for developing campus-wide strategic plan is clear and well defined.  
22 The process for developing strategic plan in my faculty or division (A&S, Human Resources, etc.) is clear and well defined.  
23 The process for developing strategic plan for my department or unit (Geology, OIRA etc.) is clear and well defined.  
24 I am aware of campus-wide operating plan (budget).  
25 I am aware of operating plan (budget) for my faculty or division (A&S, Human Resources, etc.).  
26 I am aware of operating plan (budget) for my department or unit (Geology, OIRA etc.).  
27 I provided input (advice, data) into campus-wide operating plan (budget).  
28 I provided input (advice, data) into operating plan (budget) for my faculty or division (A&S, Human Resources, etc.).  
29 I provided input (advice, data) into operating plan (budget) for my department or unit (Geology, OIRA etc.).  
30 Campus-wide plans (budgets) allocate resources that are adequate for the implementation of strategic initiatives.  
31 Plans (budgets) in my faculty or division (A&S, Human Resources etc.) allocate resources that are adequate for the implementation of strategic initiatives.  
32 Specific plans (budgets) for my department or unit (Geology, OIRA etc.) allocate resources that are adequate for the implementation of strategic initiatives.  
33 I am aware of performance targets (outcome statements) pertaining to campus-wide plans (strategic and/or operating).  
34 I am aware of performance targets (outcome statements) pertaining to plans (strategic and/or operating) in my faculty or division (A&S, Human Resources etc.).  
35 I am aware of performance targets (outcome statements) pertaining to specific plans (strategic and/or operating) for my department or unit (Geology, OIRA etc.).  
36 Progress towards achieving campus-wide targets (outcome) is regularly monitored.  
37 Progress towards achieving targets (outcome) in my faculty or division (A&S, Human Resources etc.) is regularly monitored.  
38 Progress towards achieving specific targets (outcome) for my department or unit (Geology, OIRA etc.) is regularly monitored.  
39 In my unit, human resources are properly utilized to support AUB's mission and goals.  
40 In my unit, facilities resources are properly utilized to support AUB's mission and goals.  
41 In my unit, financial resources are properly utilized to support AUB's mission and goals.  
42 In my unit, technological resources are properly utilized to support AUB's mission and goals.  
43 In my unit, equipment resources are properly utilized to support AUB's mission and goals.  
44 My unit has transparent procedures for allocating human resources.  
45 My unit has transparent procedures for allocating facilities resources.  
46 My unit has transparent procedures for allocating financial resources.  
47 My unit has transparent procedures for allocating technological resources.  
48 My unit has transparent procedures for allocating equipment resources.  
49 The effectiveness and efficiency of use of human resources is regularly reviewed in my unit.  
50 The effectiveness and efficiency of use of facilities resources is regularly reviewed in my unit.  
51 The effectiveness and efficiency of use of financial resources is regularly reviewed in my unit.  
52 The effectiveness and efficiency of use of technological resources is regularly reviewed in my unit.  
53 The effectiveness and efficiency of use of equipment resources is regularly reviewed in my unit.  
54 AUB is successful in raising funds (donations, grants for research, etc.).  
55 The fundraising revenues are properly allocated to achieve AUB's mission and goals.  
56 In my unit, budget allocation for human resources is guided by AUB's mission and goals.  
57 In my unit, budget allocation for facilities resources is guided by AUB's mission and goals.  
58 In my unit, budget allocation for financial resources is guided by AUB's mission and goals.  
59 In my unit, budget allocation for technological resources is guided by AUB's mission and goals.  
60 In my unit, budget allocation for equipment resources is guided by AUB's mission and goals.  
61 I have witnessed/contributed to efforts for cost reduction / increase in revenues in my unit during the last five years.  
62 I have witnessed/contributed to efforts for improving budget control in my unit during the last five years.  
 

III. Integrity

    
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know
63 AUB policies and procedures are properly adhered to.  
64 AUB policies and procedures are clear and properly disseminated.  
65 AUB shows impartial practices in admissions.  
66 AUB shows impartial practices in recruitment.  
67 AUB shows impartial practices in promotion.  
68 AUB provides an environment conducive to teaching, learning, and research.  
69 AUB adequately promotes honesty and transparency in its conduct and communications.  
70 Student concerns (regarding fair academic assessment, student conduct, and alleged disciplinary violations) are addressed promptly, appropriately, and fairly..  
71 AUB effectively assures the academic and intellectual freedom of all its  constituencies.  
72 AUB adequately protects its members from harassment, inappropriate pressures and discrimination.  
73 I am aware of a system that allows me to report grievances.  
74 Grievances are dealt with efficiently.  
 
IV. Assessment
   
A. Mission Statement
     
Yes / No
75 Does your Unit have mission statement  
76 Does your Unit have stated objectives  
     
Did not participate / Some extent / Great extent
77 To what extent you participated in the development of your Unit mission statement?  
     
Inconsistent / Fairly Consistent / Very Consistent / Don't Know
78 Rate the degree of consistency of your Unit's mission statement with that of the university.
     
Not Clear / Fairly Clear / Clear / Very Clear / Don't Know
79 Rate the degree of clarity of your Unit's mission statement  
80 Rate the degree of clarity of your Unit's stated objectives  
     
Not Achievable / Fairly Achievable / Achievable / Very Achievable / Don't Know
81 Rate the degree of achievability (realistic) of your Unit's mission statement  
82 Rate the degree of achievability (realistic) of your Unit's stated objectives  
     
B. Assessment Plan

Yes / No

83 Does your unit have an assessment plan?  
84 When was it developed?
Rate your agreement with the following statements - Strongly Disagree / Disagree / Neutral / Agree / Strongly Agree / Don't Know

The assessment plan/process

85 is aligned with unit mission  
86 has been implemented  
87 is sufficiently simple  
88 is practical  
89 is detailed  
90 has a clear timetable  
     
Quarterly / Semi-annually / Annually / Biannually / Other
91 How frequently is assessment used?
     
Yes / No / Don't Know
92 Does the plan include key performance indicators (KPIs) for determining whether its goals have been met?
     
Never / Seldom / Occasionally / Often To what extent are these KPIs benchmarked against
93 comparable peer institutions  
94 other benchmarks    
     
Yes / No / Don't Know
95 Are assessment results used?  
     
"Institutional planning" / "Resource allocation" / "Improvement" / "Termination" / "Staff evaluation" / "Recruitment" / "Awards/promotion" / "Other"
96 For what purposes are assessment results used?
     
Yes / No / Don't Know
97 Are results of assessment shared?
     
Peers / Immediate Supervisor / Unit Chairperson / Other depts. / AUB Administration / AUB Community / Others
98 With Whom?
     
Yes / No / Don't Know
99 Are assessment plans evaluated?  
     
Quarterly / Semi-annually / Annually / Biannually / Other
100 How frequently?    
     
C. Assessment Tools

Rate extent of your Unit use of the following assessment procedures for assessment of its outcomes - Never / Seldom / Occasionally / Frequently

101 Measures of volume of activity e.g. number of clients served, circulation data.  
102 Measures of efficiency e.g. average turnaround time for filling requests, timely service/prompt response, budget information  
103 Measures of service quality e.g. Error rates, accuracy of the information provided  
104 Client satisfaction surveys e.g. student survey, alumni survey, employer survey, customer survey  
105 Staff discussions/evaluations of services to clients  
106 Review of existing data e.g. dept. routine records/reports, institutional data, audits  
107 External evaluators/auditors.  
108 Benchmarks/comparisons with peer institutions  
109 Other methods to obtain client feedback e.g. focus groups, comments via email, evaluation forms, suggestion box  
     
110 Others specify