Service Excellence Awards - 2003
In a ceremony held on June 26, 2003, the following employees received the Service Excellence Awards from President Waterbury:
- Samir Akel, Technician, Anesthesia department
Samir has been serving the institution for thirty-six years with total loyalty, hard work, helpfulness and cheerfulness, even in difficult personal circumstances. He kept on delivering fully his duties as a technician in the Anesthesia department. Samir is distinguished in his excellent training skills with staff; he shares his experience and knowledge with others with great effectiveness and modesty.
- Mahmoud Ayyash, Oculist, Ophtalmology department
As an oculist in the ophthalmology department, Mahmoud has been providing high quality service over the twenty-five years. His superior service is characterized by great tolerance, respect and help to customers. Mahmoud is also motivated and receptive to learn new procedures and techniques. He supports patients and alleviate their waiting time spent in the private clinics.
- Jihad Hajj Omar, Security Guard, Protection Office
As a security guard in the department of protection, Jihad has been providing excellent service to visitors and students. Jihad has been distinguished for his innovative ideas to improve the services in the protection office and his motivation to go beyond normal expectations.
- Iman Kuwatly, Nurse Coordinator, Nursing Administration
As a nurse coordinator at the Medical Center, Iman has been a prime mover of Patient Care Center project that have transformed the manner in which nurses are assigned to patients. Iman has put much effort and dedication in working with nurses to promote patient teaching and has distinguished herself in these activities.
- Suleiman Nazzal, Orderly, Coronary Care Unit
As an orderly in the Coronary Care Unit (CCU), Suleiman has been highly dedicated to his job. Suleiman supports all the staff of the unit and is fully devoted to the patients. He is keenly aware of the changes in the conditions of his and other patients, who ask for Suleiman by name when admitted to the CCU.
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