PLACEMENT TESTS

! PLACEMENT TESTS Students’ Comments on Registration Process
PLACEMENT TESTS

I don’t think these placement tests show the real ability of a student.
These exams are not enough for placement of students.
The grading of EPT should be more precise.
The teachers actually didn’t correct the essays frankly and they just put any level they wanted.

PRE-REGISTRATION

- Some information packages were missing some papers.

The registration was not organized as mentioned.
The package must be supplied ahead of time.
The computers are never working at AUB.
Too crowded with no respect for personal cases.
Students must be separated in many locations in order to complete pre-registration faster.

NEW STUDENT ORIENTATION

It was not really announced, I didn’t know about it until the last minute.
They told us how to do everything we had already done.
In the way it was given, it is useless.

COURSE LISTINGS

Elective timings should come out earlier.
Sections changed their timing.
The assistants are very mean and don’t give us much time.
They should be put in other places too, especially within eye reach.
Seniors should have priority over new students.
Put course listings on the Internet.
Course listings should be sent to our mailboxes.
Every department should have listings of all courses.
The location of courses is always crowded.
Listings should be posted on the AUB Home page.
It should be easier to access.
They put them up too late.
Accessing courses is a very disorganized hassle and the course listings should be made more plentiful and accessible with all the courses offered.
Names of teachers should be listed too.
Sections cancelled – No more capacity, there must be places for everyone everywhere.
There should be room for all students in elective courses.
They were not satisfying.
You should put a protection layer or something to prevent people from ripping them off the walls for a closer look.
Listings are not accurate.
Lots of changes in the schedule.
When a new section is opened, it is not added in all listings.
There’s only one computer for the whole department.
Hang cultural courses in English Department so that students won’t have to go to the West Hall to check courses and sections.
Course listing on the West Hall were not very clear.
Lists of courses should be in all departments.
Could you please copy them and send them to us, we could pay the cost, it is OK for a few thousands L.L.
There should be a timetable in the package for students to check the course listings.
Some courses had no room number or time or even missing.
I think there should be more course listings distributed in other corners of the campus.

ACADEMIC ADVISING

Advisors are not always present during advising period, nor during office hours (frequently mentioned).
Advisors should advise students what to take and not let them take what they want because they don’t know.
Some advisors should be more helpful and care for students (frequently mentioned).
They don’t advise, they just write down course numbers (repeated with high frequency).
We were treated like farm animals.
Not much interest is shown by advisors, I actually take what old students took.
There is no advising, advisors don’t know much.
Very bad.
Many students for one advisor.
Advisors should know better about the courses.
He didn’t have time for us; I didn’t know what it was all about.
Advisors need a training course.
What academic advising????????????????
Advising was better than last year in general, but still it was unorganized.
The advisors would give us any courses just so that they can get rid of us and turn to the next student.
My advisor came at 10:00 and all places for CS and English were taken by 9:00.
Problem is that you change advisors from one semester to the other.
I came to my department early in the morning (at 7:00 a.m.) and my advisor didn’t come. I waited until 11:00 begging the other advisor to sign my white card (repeated with high frequency).
More advisors!!!!
The chairman changed every five minutes his mind about the courses we could take.
It took 3 days to meet with out advisor!!!!!!!!!!!He was never there.
She always makes us take the courses she wants and not what we prefer.
Sometimes you’re not allowed to take a course you want.
Teachers should know more about university rules.
We have almost no advisors.
Advising is absent in a way.
We are required to take some courses each term se we don’t really need to do advising (Engineering).
We never see our advisor.
Advisors couldn’t care less.

ON-LINE REGISTRATION

- The process was highly unorganized.

- The status of students is not properly put on the white card.

I was not satisfied because I wasn’t given the courses I chose.
More organized with numbers.
They start before the assigned dates.
We pay $10,000 with no satisfaction.
The numbering of students is bad.
Centers are small compared to number of students.
Painful process.
Not enough places in the sections.
Add more computers.
It should be more organized.
Crowded.
You have to be the first person down at registration to have any chance of getting the courses you want.
I am so much satisfied with the on-line registration. It improved a lot than last year.
Should open more computers and capacity.
Should be run by professors and not by students since they don’t know anything.
Very messy, bad, couldn’t find the timing I wanted, waited too long.
The registration process is an example of the SURVIVAL OF THE FITTEST when each person fights to get what they need.
I arrived at 6:00 in the morning and entered at 12:00 noon.
Why won’t students register their courses by themselves using Internet.
To help the students, AUB can add a computer program that outputs the schedule of every student so he will not check the course listing.
A person with # 40 enters before a person with # 2.
Nicer employees, very aggressive.
I hate the registration process in AUB.
We were supposed to go to the chairman of the department when there were no places and to wait one hour to open a new section.
The one responsible for registration is always angry and not friendly at all.
Engineers have the best system.
I didn’t do my own registration. I was travelling and the secretary did it for me.

STATEMENT OF FEES

They should give students more time to pay.
The pre-billing process had no sense and the dates assigned to receive the corrected statements of fees should be more accurate.
Why can’t we do the drop and add if we are late in paying our fees.
Most students got 4 statements of fees.
They make too many mistakes in the statement of fees and to correct them takes a long time.
Stop increasing the fees.
Why don’t they accept cash anymore?
AUB is very expensive (mentioned repeatedly).
It took ages for the statement of fees to arrive in our mailbox – it just barely made the due date.
It took me 5 statements to get the right one.
In the financial aid FA officer should be changed, she is mean, as if one is taking money form her pocket.
Statements should be sent to students at least two weeks before payment deadline and financial aid problems should be finished before sending the statements.
They are really slow at HSBC, should change HSBC.
The people who were put to help new students were extremely full headed and stingy, shame on such staff. The staff does not include the "Ask Me" people.
The help desk is so unfriendly; they don’t even look at you or say Hi or anything.
The HIP waive is still a problem, I submitted it before the deadline and they still insisted that I have to pay it.
The process was very good and the problem was in financial aid and in HSBC, I had to go get a check because they wouldn’t take cash- which was a time consuming problem. Cash should be acceptable.
Some people didn’t get their last statement of fees in the box. So we had to go for 2 days and wait for long hours at West Hall to get it.
They should give more time for the payment.
There was a difference between the statement of fees. The difference was around 250,000 L.L
This year, it was better than last year when we had to wait in line to get our statements.
Deadlines on statement of fees are always wrong.
The payment process is not easy: crowdy and takes a lot of time.
Why can’t we pay on campus?
The statement of fees includes some fees that should be made optional like:

Internet – Social activities and NSSF.

ID CARD AND RENEWAL OF STICKERS

Good job, very quick and very efficient.
A great improvement over last years
People concerned should be more helpful.
Should be more organized in terms of keeping students in an organized line.
They always break and we have to get new ones for $20.
Should be done on computer.
There should be more than one desk for ID renewal, and ID’s should be changed every year.
We weren’t notified sufficiently in advance.
The only thing that didn’t take a long time.
Why should a person pay 50,000 L.L when losing hid ID card???????
The ID looks ugly because of the large number of stickers.
Can’t see the use of it. No one checks for it anyway.
We would like to have it in our department (Engineering).
I knew we were renewing by chance: you have to post roster to inform us about renewal.

AUB NET ACCOUNT

Taking money for a poor service.
It has to be a bit faster.
Computer rooms are always busy.
Extend the limit or at least let us know how to check it. We end up being denied access.
Computers too old and too slow.
No instructions.
It is simply great.
I didn’t like the presence of our photos displayed on the screen.
We shouldn’t pay for using the Internet (ayb).
Too expensive.
Nobody asked our permission to put our picture on the desktop. I think it is a bad idea.
We need guides.
Try to make the PCs a little bit faster so that our accounts don’t finish before we even get connected.
It shouldn’t be obligatory to have AUB net account especially if we already have our own account at home.
You should announce the location of activating net accounts.
Nobody told us about how to use this account.
The Web page is not very helpful.
50 MB of free downloading space is not enough, 60,000 L.L at INCONET gets you unlimited for four months.

DROP & ADD

Like registration, we wake up early and stay for hours.
Should be more organized.
Very tiring, humiliating ----don’t ask!!!!!!!!
Very unorganized and all sections are full. It’s only by chance that you find a place.
Too many students and only 4 computers, limited number of courses and too many students.
It was crazy.
Drop & Add is useless since there is no space to add to any course.
Extremely annoying process.
Advisors should do the Drop & Add because the people that work there let their friends in first.
We are paying 6 million not to have to beg responsibly to find capacity.
Many students pass in front of you because they know someone from inside.
Make the duration longer, meaning more days.
The advisors should be at AUB as early as possible for Drop & Add.

REGISTRATION

Please change each and every business assistant in the Business Department. We want more helpful and welcoming assistants.
Lots of changes in the registration system, but not better at all. Besides, the financial aid system is very bad.
Why do we have to pay extra charge for deferred payment.
One committee should be created to deal with all things regarding registration.
You have to move to less bureaucracy.
The staff of the financial aid office was not very helpful.
Handling the financial aid application was a disaster.
Dorms should be opened during registration and without paying anything. We’re AUB students!!!!!!!!
Financial aid applications should be checked by a committee and not only one subjective person.
They should give priority to old students in the dorms.
I was very disappointed with the registration process; it was very unpleasant and made me feel negative about starting AUB.
To have a private room was a nightmare!!!!!!!! You should clarify the policy and apply it.
Registration should be via phone or Internet.
I must insist that EPT is "UNFAIR", you can’t judge any language proficiency by 30 minutes writing essay test.
It should be a book that tells about each professor and his efficiency in learning.
Students from abroad didn’t find anywhere to stay in registration period because they made students pay $10, which is unfair, they should open the dorms on registration days.
People working in the university are always angry and mad and don’t like to answer students and if they do they are very rude.
The schedule of the labs and classes have been changed after registration, and this is really annoying.
Financial aid not well handled by AUB.
Not enough advising is given regarding courses that can be taken from the faculty of Arts & Sciences.
I think they should be more kind to people asking for an application for the deferred payment, because we are already having a hard time.