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| FAQ |
- Does the Executive Health Program conflict with my primary care physician?
- Are your programs covered by health insurance?
- How far in advance do I need to schedule my appointment?
- When will I receive my itinerary for the day?
- Can I schedule specialty consultations through Executive Health?
- What do I need to bring with me?
- If I don’t need an eye evaluation or nutrition counseling, can I substitute those services for something else?
- When should I arrive for my check up with the Executive Health Program?
- Why is there an estimated bill on the date of service?
- What should I wear if I am doing an exercise stress test?
- What do I need to do to prepare before the appointment? Can I eat the night before?
- Should I bring a pair of glasses for after the eye examination?
- Should I bring reading or other work for the day?
- Is The Executive Health & Travel Center located in AUBMC?
- Is parking available and where?
- When should I expect to receive my formal report from my evaluation?
- Does the Executive Health Program conflict with my primary
care physician?
The Executive Health Program does not conflict with, nor does
it replace, your primary care physician. The Executive Health
checkup is a comprehensive preventive and diagnostic exam, which
emphasizes healthy lifestyles, risk factor management and
changing personal behavior. Each person leaves the program with
recommendations for health improvement and maintenance, plans
to manage specific problems and exercise, stress management, and
nutrition plans. A copy of your health plan and test results may
be sent to your physician, upon your request, and may then
become a part of your permanent medical record. Our physicians
remain available for future consultations, if needed.
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- Are your programs covered by health
insurance?
The Executive Health Program does not file insurance for the
basic package. Payment is required at the time of visit unless
previous arrangements have been made with your company for
billing. Additional testing may or may not be covered by
insurance. We encourage you to contact your health insurance
provider and ask about any possible coverage for the additional
tests. Please note that the Executive Health Program operates through company
and private contracts, and we do not bill or collect from any health
insurance plan, nor do we investigate the type of coverage that
a patient may hold or what services may or may not be covered by
the health care plan. If you are interested, we can provide
bills that you may use to file claims with your health plan. If
the health plan covers any of the services received in the
Executive Health Program, the health plan should make payment
directly to you, not the Executive Health & Travel Center who
rendered services under the program.
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- How far in advance do I need to schedule my appointment?
You will need to schedule your check-up at least two weeks in
advance. Prior to scheduling an appointment, the executive will
first be asked to complete a confidential medical questionnaire.
The questionnaire will be reviewed by an executive health
physician who will recommend the appropriate package. A schedule
of needed tests will be prepared and the executive will be
contacted to set an appointment.
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- When will I receive my itinerary for the day?
Ideally, you should receive your itinerary a week
after you confirm a scheduled appointment date.
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- Can I schedule specialty consultations through Executive
Health?
The Executive Officer will assist you in scheduling
additional consultations that you may require.
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- What do I need to bring with me?
You will need your identity card and/or passport along with a
copy of your most recent test results, if possible. Also bring a
list of any medications currently used and any forms you might
need filled if your insurance company will reimburse you for the
check up. Please wear comfortable shoes and loose-fitting
clothing (preferably a front-button shirt or blouse).
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- If I don’t need an eye evaluation or nutrition counseling,
can I substitute those services for something else?
You do not pay for services that you do not receive. Packages
are customized to suit your health needs and forwarded to you
for your final approval before the total cost is calculated.
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- When should I arrive for my check up with the Executive
Health Program?
You should arrive at the arrival time indicated on your final
schedule.
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- Why is there an estimated bill on the date of service?
The invoice prepared on the day of your visit is an estimate
of the services received. Your final invoice may reflect
additional services requested by your physician and/or
cancellations of any services deemed unnecessary after a
thorough physical exam.
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- What should I wear if I am doing an exercise stress test?
You should wear comfortable clothing and comfortable
footwear, such as running shoes.
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- What do I need to do to prepare before the appointment? Can I
eat the night before?
Necessary Pre-Examination Instructions will be indicated on
your schedule. Generally, you should not eat or drink anything
except for water 10-12 hours before your blood work. You will
also be asked to provide a urine sample. Breakfast will be
available after your blood work is completed. In the case of a
scheduled colonoscopy, specific instructions will be emailed in
advance.
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- Should I bring a pair of glasses for after the eye
examination?
Yes, your eyes will be dilated in order to perform a
complete ophthalmologic examination. You will not be able to
wear your contacts and should plan to bring your glasses.
For about two to three hours after this, your eyes will be
sensitive to the light, and you may also prefer to wear
sunglasses if leaving the Medical Center.
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- Should I bring reading or other work for the day?
You are more than welcome to do so. We have a desktop
computer with internet access available in the suite.
Unfortunately, wi-fi is still unavailable for laptops, but you
are welcome to bring them anyway. Newspapers are also circulated
daily.
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- Is The Executive Health & Travel Center located in AUBMC?
Yes, it is located in the Medical Center and the Executive
Officer will meet you in the lobby upon your arrival. After
admission papers are completed, you will be escorted to the
Executive Suite on the 8th floor of the Medical Center.
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- Is parking available and where?
You may park in the hospital parking or any of the nearby
parking lots.
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- When should I expect to receive my formal report from my
evaluation?
You should receive your report within 2 weeks of your
discharge date.
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